Thursday, March 31, 2011

07 September 2010Tuesday

I got a flu. I have a sore throat for about one or two weeks. I feel like having flu after walking through a light rain. Yesterday, I started to have a flu breakdown. Then today, it has gotten worse. Well, this is what I call September flu. In addition to that, we have a flu breakdown in Tavern for the second time. I thought that it started with Hady, but Hady said that he got it from Loy Fatt. Just like the breakdown in July, Hady spread the virus to the Tavern staff.

We have an On-course during the split shift break. I'm planning to sleep and have a good rest, but the On-course runs for two hours, from 15:00 to 17:00. They prepared food for us, Sandwiches and Mee Goreng. It finishes at exactly 17:00. Since I have food and I only eat five egg sandwiches during the on-course, I eat my packed lunch. They said that on-course will run for 8 weeks, every Tuesday. It will continue until our last week. I totally don't want to go back to the Philippines yet.

On-course is training for the staffs off the Club. I'm not very sure but I think that its purpose is to update the staffs with the trends and remind the staffs of the proper service. However, I already learned everything from Tavern. Well, the first day is about our Standard Operating Procedures such as greeting the guests, leading them to the table, presenting the menu, offering drinks, taking order, and so on. The video presented to us is the first part of what we watched during our training with Mr. Zaini. By the way, the staff who attended the On-course were Me, Karlaine, Wendy, Yuki, and Hady from tavern; Kalithasan, Nazrul, Fadli, Tanesh, and Mia, from Wheelhouse; Farah and Lissa, from Tangles; and the four staffs from Churhill, I really don't know them.

Loy Fatt mentioned the teamwork for a few times during our briefings but he is not even doing that. He's just leaving plates in the tray with the cutleries with them. Even though he told me before that the spoons, forks and knives should be placed in the bins, he's not doing it. The fact that they are not arranging the soiled plates in the tray can't even be considered as teamwork. ALAMAK!

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